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Privacy Policy

TechServ60 Privacy Policy

Effective Date: [12th December 2024]

TechServ60 (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and other related platforms (collectively, the “Services”). It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable laws, including privacy disclaimers for the United States and Canada.

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information: We may collect personal information that you provide directly, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details)

1.2 Automatically Collected Information: When you interact with our website, we automatically collect data, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring URLs

1.3 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide and Manage Services:

  • Delivering cybersecurity solutions
  • Responding to inquiries and providing customer support
  • Processing payments and managing subscriptions

2.2 To Improve User Experience:

  • Analyzing website traffic and usage patterns
  • Customizing content and features based on user preferences

2.3 For Marketing and Communication:

  • Sending promotional emails (with your consent)
  • Informing you about new services, features, or updates

2.4 To Comply with Legal Obligations:

  • Ensuring compliance with applicable laws
  • Responding to lawful requests and legal processes

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal grounds to process your personal data:

  • Consent: When you opt-in to marketing communications or cookies.
  • Contractual Necessity: To provide the Services you request.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interests: To enhance and secure our Services.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

4.1 Service Providers: Third-party vendors who assist in delivering our Services, such as payment processors, hosting providers, and email marketing platforms.

4.2 Legal and Regulatory Authorities: To comply with legal obligations or respond to lawful requests.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors influencing retention periods include:

  • Legal and regulatory obligations
  • Dispute resolution requirements
  • Business operational needs

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Security measures include:

  • Encryption of sensitive data
  • Regular security audits
  • Access controls to restrict unauthorized personnel

Despite our efforts, no security system is completely foolproof, and we cannot guarantee absolute protection.

7. Your Rights (GDPR and Beyond)

If you are a resident of the EEA or other regions with similar privacy laws, you have the following rights:

7.1 Right to Access: Request a copy of the personal data we hold about you.

7.2 Right to Rectification: Request corrections to inaccurate or incomplete data.

7.3 Right to Erasure: Request deletion of your data when no longer necessary for processing.

7.4 Right to Restrict Processing: Limit how we use your data in certain circumstances.

7.5 Right to Data Portability: Receive your data in a structured, commonly used format.

7.6 Right to Object: Object to the processing of your data for specific purposes, such as direct marketing.

7.7 Right to Withdraw Consent: Revoke consent for data processing at any time without affecting prior processing.

7.8 Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights are violated.

8. International Data Transfers

If you access our Services from outside the USA, please note that your data may be transferred to, stored, and processed in the USA or other countries where our servers or service providers are located. We ensure adequate safeguards are in place for such transfers, including Standard Contractual Clauses under GDPR.

9. Privacy Disclaimers for USA and Canada

For USA Residents:

  • Your personal data may be subject to the California Consumer Privacy Act (CCPA) if you reside in California. Under CCPA, you have the right to request information about the data we collect, delete personal data, and opt out of data sales. TechServ60 does not sell personal information.
  • If you are a resident of other states with privacy laws (e.g., Colorado, Virginia), your rights may include access to your data, correction, and deletion. Contact us to exercise these rights.

For Canadian Residents:

  • Your personal data is handled in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
  • You have the right to access your personal data, request corrections, and withdraw consent for specific data uses.
  • Your data will not be transferred outside of Canada without ensuring adequate protection levels consistent with Canadian law.

For USA and Canadian residents, inquiries and requests can be directed to [email protected].

10. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with data, please contact us, and we will delete it promptly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website with a revised “Effective Date.” Your continued use of our Services after updates signifies your acceptance of the revised Privacy Policy.

12. Contact Information

For questions, concerns, or requests regarding your data, please contact us:

TechServ60

  • Email: [email protected]
  • Phone: 209-337-5705​​
  • Address: 1269 Rainbow Ln, Montvale, VA 24122.

Thank you for trusting TechServ60. Your privacy and data security are our priorities.




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